Reynolds and Reynolds subsidiary International Document Services has added a fulfillment dashboard to its idsDoc mortgage document preparation system.
Through the dashboard, users can view, track and management all requests to IDS from one location.
In particular, a lender can view the method used to deliver documents for each package through an 'Active Packages' tab. Lenders can also use the dashboard to track a borrower's progress in completing a loan package, including whether borrowers have completed the e-signature process and have given electronic consent.
For documents that borrowers cannot sign electronically, lenders can review progress through a separate 'Wet Sign,' through which lenders can add or remove documents from a PDF package.